Effective 7/1/24 — Pretium Packaging LLC and its applicable affiliates and subsidiaries (collectively “Pretium Packaging,” “we” or “us”) develops, manufactures, markets and distributes a broad range of plastic containers and closures.

At Pretium Packaging, we respect your privacy and are committed to protecting it through our compliance with this policy. The following privacy policy applies to www.pretiumpkg.com, including all applicable subdomains, and all websites owned by Pretium Packaging (the “Website” or collectively, the “Websites”).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


We collect certain personal information about you, depending on your use of the Website, including but not limited to your name, postal address, telephone, and email address. We may collect personal information from you when you contact us using our online contact form, search queries, or if you send us an email. We may also collect personal information from you if you choose to fill out one of our surveys or if you choose to register on one of our Websites.

We may also collect information about your business, such as company name and website and annual packaging budget, in order to respond to your inquiry more accurately by providing you with more detailed and targeted information.

We may also collect information from you by automated means (including cookies and web server logs) when you visit or interact with our Websites, such as Internet Protocol (IP) address, browser type, date and time of visit, referral page, information collected through cookies (see below), the Website pages you visit, and other information.


We use the personal information we collect about you to respond to your questions or to provide you with the products, services, or information that you request. We may also use your personal information to keep you informed about our new products and services offerings or to tell you about upcoming events. If you wish to opt-out of receiving promotional or marketing materials from us, please see the “Your Choices” section below.

In addition, we may use the personal information we collect about you:

  • To present our Website and its contents to you.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • To create and manage your online account, including access to your purchase history
  • To assist with product selection and replenishment
  • To tailor ads displayed to you on our Websites and elsewhere to your interests and history with us.
  • To operate, evaluate and improve our business (including by developing new services and offering additional products; performing data analytics; improving technical performance and functioning of our Websites; managing our communications; and performing accounting, auditing and/or other internal functions)
  • We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
  • The information collected is necessary for the purposes set for above. Without this information, you may not be able to take advantage of some of our services.


    We may share your information among our affiliates, subsidiaries, employees, third party service providers, contractors, or consultants so that they may perform their duties and so that we can provide you with our products and services.

    Generally, we will not sell, distribute, publish, disclose, or share your personal information to any unaffiliated third parties without your consent. In limited situations, though, we may disclose your personal information to unaffiliated third parties: (1) who provide services on our behalf to the extent such information is necessary to deliver these services (examples of these service providers include entities that process credit card payments, provide marketing services, and website optimization services); (2) in order to comply with law or respond to a legally valid inquiry or order, subpoena or search warrant; (3) as part of a corporate transaction, such as a merger, or sale of assets (we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with this privacy policy and you may contact the transferee with any inquiries concerning the processing of your personal information); (4) in order to enforce our Terms & Conditions and other agreements or policies; and/or (5) to otherwise protect ourselves, our employees, our customers, or members of the public.

    We may transfer your personal information to affiliates and service providers in countries other than the country in which the information was originally collected, and your personal information may be stored and processed outside of your country of residence. Those countries may not have the same data protection laws as your country of residence, and your personal information will be subject to applicable foreign laws.

    Your Choices

    If you wish to opt-out of receiving promotional or marketing materials from us, update or change your personal information, or delete personal information you provided to us, please let us know by either calling our toll free number (US: 1-800-766-4919; CAN: 1-800-665-0954) or sending us an email at customerservice@pretiumpkg.com. You can also opt out of receiving promotional emails by clicking the unsubscribe link at the bottom of each marketing email. Please provide us with your full name and email address (or other applicable contact information) when contacting us.

    Please note that it may take several days to process your opt-out request and that you may continue to receive promotional or marketing materials during this time. Also, please note that opting-out of receiving will not preclude us from sending you other types of non-promotional messages, such as emails about your registered account or orders.
    Subject to applicable law, you may also have the right to access and receive details about the personal information we maintain about you. You may access this right by contacting us as indicated above.

    Cookies & Other Web Technologies

    Our Website uses cookies and other web technologies, such as web server logs. A cookie is a small text file that is stored on your computer or device by a website’s server. When you visit or interact with our Websites, we may use cookies to determine whether you’ve visited our Websites before, deliver personalized content, improve your experience on our Website, tailor ads displayed to you, and for data analytics. For example, cookies help us understand whether or not you are already logged in as you click throughout our Website. You may use your browser settings to choose what cookies can be placed on your computer and to delete or disable cookies, but setting a browser to reject cookies may affect and limit your experience on our Websites.

    We use third party analytics service providers, such as Google Analytics, to administer such web technologies and help us analyze how visitors use our Websites. The information collected through these means (including IP addresses) is disclosed to these service providers. To learn more about Google Analytics and to exercise your choice with respect to their collection on our Websites, please visit http://www.google.com/intl/en/analytics/privacyoverview.html

    California Privacy Rights

    Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms. We currently do not change our tracking practices in response to “do not track” signals or other similar mechanisms. California law also requires website and online service operators to disclose whether third parties may collect personal information about users’ online activities over time and across different sites when the users access the operator’s website or service. Third parties that have content or services embedded on our Websites such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. These third parties do not change their tracking practices in response to “do not track” signals from your web browser and we do not obligate these parties to honor “do not track” signals.

    Under California law, California residents may request certain information regarding the types of information we share with third parties for direct marketing purposes and the identities of those third parties. If you are a California resident, you may make such a request by sending an email to us at customerservice@pretiumpkg.com with “California Privacy Information Request” as the subject line. Please be aware that not all information sharing is covered under California Civil Code Section 1798.83.


    Our Websites are not directed to children under the age of 13 and we do not knowingly collect personal information from children. If you are under the age of 13, please stop using our Websites. It is our policy not to knowingly solicit or permit children under the age of 13 to provide their personal information for any purpose. California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see California Privacy Rights section, above, for more information.

    3rd Party Websites & Social Networks

    Our Websites may link to websites that are not under our control, and we are not responsible for the privacy practices of any linked site not controlled by us. For example, we provide a number of links to associations and institutes that are part of the packaging industry, as well as other industries. We also provide links to social networks, such as Facebook, Twitter, and LinkedIn. We are not responsible for the privacy practices at these external websites or their use of your information. We encourage you to review the privacy policies for these websites.

    Targeted Advertising

    We may contract with third party advertising networks (e.g., Google) that collect IP addresses and other information through the use of cookies and web server logs on our Websites and emails, on third party websites, social media networks, and emails, and on our advertising placed on third party websites and social media networks. These advertising networks use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our Websites or other third party websites. These processes also help us test and track the effectiveness of our marketing efforts.